Coaching Session Case Studies

NHS Trust

We were approached by a NHS Trust to coach a senior medic, who’s lack of self- awareness regarding their impact on others was of great concern. They were well thought of in their field, but their behaviour was impacting their performance and the performance of others.

We were briefed by the Lead at the Trust, the Trust holds bios of C4C coaches, and the medic had selected Dr Curie Scott. Curie was put in touch with the medic to arrange a chemistry session, after which she spoke to the C4C Lead to talk through her thoughts and process as this is a challenging coachee.

On this occasion the medic’s Line Manager, Director Urgent and Integrated Care, also asked to speak to the coach. There was an initial conversation with the C4C Lead to understand the purpose of this conversation and to manage expectations. The Line Manager assured us that the coachee knew he was speaking to us and that after he spoke to the coach, he would feedback to the coachee about the conversation. He was put in touch with Curie and had a positive and supportive conversation. Curie has now delivered three successful coaching sessions, and further sessions are booked.

 

Business School

Tripartite assignment at a top Business School started with a discussion between HR and the Dean about a C-suite/senior leader’s behaviour. The assignment was EDI based and the school wanted to explore how Executive Coaching sessions could support the leader’s awareness and improve their behaviour.

The key steps included:

1. The C4C Lead and organisations HR Manager meeting to discuss and understand the goals, situation, impact and options available including Executive Coaching, Performance Management, Mediation.

2. HR discussed options with the Line-Manager (Dean), so all parties were involved in developing the goals of the assignment.

3. A meeting with the selected Executive Coach, HR & Line-Manager to explore options and objectives.

4. A meeting between the Line-Manager and C-suite/Senior Leader (coachee) to agree and set goals and objectives.

5. A chemistry session with the coachee & Executive Coach (Anna) to discuss how coaching can support the coachee, and to decide if they want to work together – C4C does not charge for this conversation.

6. Three to five 90-minute sessions are typically suggested, depending on the assignment. These could be extended if required.

7. At the first session the Manager, Coachee and the Executive Coach to clarify/develop the objectives of the assignment then the Coachee and the Executive Coach continued.

8. All times, dates and how the parties meet for the coaching were agreed between Coachee and Coach.

9. Manager and Coachee are continuing their 1:1 meetings and reviewing progress.

10. With agreement the Manager can attend part of the final coaching session to review the impact of coaching and the coachees performance and future plans.

If you would like further information, please contact Emma Ford (emma.ford@coaching4careers.co.uk) or Linda Butler (linda.butler@coaching4careers.co.uk).